The concept

Kampaoh had a general information website, and their brand was starting to gain recognition while they were meeting their growth plans. However, they faced an issue with the reservation engine provided by their solution provider for managing available tents, bookings, payments, etc. Although they had a clear vision of how their own reservation engine should be designed to boost sales, they lacked the implementation know-how.

Secmotic proposed developing a custom solution from scratch with a focus on the following objectives:

• Fast loading
• Full customization to leverage their designs
• Compatibility with all browsers
• Mobile-first
• Robust
• Scalable

Thus, we decided to use ReactJS to create and deploy a reservation engine that would empower Kampaoh’s team to convert more on their website.

What were the most significant challenges?

This development presented a challenge not only in meeting the set objectives but also in the critical task of minimizing errors in the solution. If the reservation engine fails or crashes, Kampaoh stops selling, highlighting the sensitivity to errors in such a system.

To minimize risks, we followed the standard practice of working with two environments: Development and Production. All changes were pushed to the development environment, tested, and analyzed for proper functionality. However, we faced a limitation because the reservation management back office of their provider lacked a test environment, restricting the aspects we could review. To enhance the experience further, we implemented a traffic load balancer that directed 95% of the traffic to the stable version of the website and 5% to a more updated version. This allowed us to test and validate changes and new features with real users while minimizing risks.

This approach enabled us to have two websites simultaneously running within the production environment (canary and stable) to verify the proper functioning of the new changes.